Ongoing Website Hosting, Care & Maintenance

Keeping websites speedy, secure and up-to-date after launch

Through our ongoing maintenance services we take care of the technical side of hosting and maintaining an up-to-date, secure, and functional website, freeing up your time to focus on other goals. Contact us to discuss your unique website management needs.

Basic Plan

Dedicated WordPress hosting

Free SSL

Proactive theme, core, plugin updates with quality assurance testing

Free automated & manual backups

Free staging site

Uptime monitoring

Enterprise grade website security

Database cleanup & PHP updates

Monthly website health report

Standard Plan

Dedicated WordPress hosting

Free SSL

Proactive theme, core, plugin updates with quality assurance testing

Free automated & manual backups

Free staging site

Uptime monitoring

Enterprise grade website security

Database cleanup & PHP updates

Monthly website health report

10 website management hours per month*

1 call or virtual meeting per month

Priority service in projects

Premium Plan

Dedicated WordPress hosting

Free SSL

Proactive theme, core, plugin updates with quality assurance testing

Free automated & manual backups

Free staging site

Uptime monitoring

Enterprise grade website security

Database cleanup & PHP updates

Monthly website health report

20 website management hours per month*

1 call or virtual meeting per month

Priority service in projects

*Website management hours are prioritized in alignment with your company’s monthly goals, including the following items: website content updates, website security updates, broken links check and fix, Google Analytics reporting, website design adjustments, and SEO improvements.

Supporting data-driven decisions

Our data-driven approach helps our ongoing maintenance clients succeed. We set up all Standard Plan and Premium Plan clients with Google Analytics and Google Search Console. This helps us understand how people are finding your website and how people are interacting with your website.

We can help small businesses answer questions like:

-How are people getting to my website?
-Are they on mobile or desktop?
-What locations are visiting my website?
-What are people doing on my website?
-How are people entering and exiting my website?
-Did my latest marketing campaign work?

We’ll work with you to determine the strategic questions we can help answer, and guide you through the data for actionable insights.

FROM OUR CLIENTS

“We sincerely appreciate the quality of Meredith’s work, her responsiveness and her creative solutions.”

– Heather Gill Fox, Grand Rapids Community Foundation

Proactively managing security and performance updates

When you’re growing or maintaining a successful business, the last thing you want is a hacked or broken website. It’s important to make sure your website’s core, theme, and plugin files are always up to date with the latest versions.

Website security and performance updates can get pretty technical, and that’s why these updates are included in all our ongoing support packages. We’ll take care of all the behind-the-scenes security tasks to help your website stay online, functional, and secure.

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Benefits of Working with Simpler Site

Organized

Simpler Site's project management systems keep you informed, not guessing.

Strategic

Our team excels in delivering results. It’s why our clients stick with us for years.

Reliable

We do what we say and say what we do. Your success is how we base ours.

Cost-Effective

Our nimble, driven team helps us keep project costs low and helps our clients meet goals.

Data-Driven

Trust our data-centric approach to support cost-effective marketing decisions.

Actively partnering in your business’s success

We love helping our clients succeed, and we believe active partnership will help us serve you best. Every month we meet with each Standard Plan and Premium Plan client to step back for strategic questions and to touch base about what happened in the last month and what’s coming up this month.

Our meetings are always centered on metrics, and transparency is the name of the game. We are committed to focusing on the priorities that matter most to your business’s growth.

All ongoing support clients receive priority service, so you can trust that when you have a website change request, you’ll receive responsive and timely responses.

FAQ’s

What is WordPress hosting?

Hosting allows your domain name to have a spot to be live online.

I’ve already purchased a domain name. Why do I also need hosting?

Good question! This can be confusing. A domain name gives you ownership of your business’s URL name (ex: www.yourcompany.com). A hosting plan is then needed to connect your domain name to the Internet, allowing your website to be accessible online.

If an illustration is helpful, a domain name is like the address of your home; web hosting on the other hand, is the space of your house where you place your furniture.

Will my site have a security certificate (SSL)?

Yes. All websites hosted by Simpler Site have a security certificate installed.

Why do WordPress core, theme, and plugin updates matter?

Security is arguably the most important reason to make sure your website is updated with the latest WordPress core, theme, and plugin versions. Due to the immense popularity of WordPress, hackers, malicious code distributors, and data thieves exploit vulnerabilities in WordPress websites.

By keeping your site up to date with the latest core, theme, and plugin updates, you greatly reduce the risk of your site being hacked.

In addition, by making sure your WordPress core, theme and plugin files are up to date, your website will have the newest features, best possible speed, and fewest possible conflicts.

What process does Simpler Site use for weekly core, theme, and plugin updates?

Before each core, theme and plugin update, we make sure to backup your site in case updates cause any unexpected conflicts that break your site. While this is rare, it can happen from time to time.

We then review core/theme/plugin update compatibility, manually update each item, and test each item as we go to ensure all updates are perform as expected. In case we run into any issues, we restore the site backup, then identify and fix the issue breaking the site.

Why are site backups important?

Backing up your website regularly is vital. If something with your website goes wrong, without a backup you could lose everything.

Backups are also important in case your website is targeted by hackers and spammers. If malicious code is inserted in your website, it’s important to have a backup that your site can be restored to.

Finally, backups are helpful in case you accidentally break your website when you are making changes to it on your own – it happens to the best of us, but a backup will ensure that Simpler Site can help you as efficiently and inexpensively as possible!

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